Effective Date: 18-05-2026
At Ruia Associates (“Ruia Associates”, “we”, “our”, or “us”), all payments made towards legal consultation, advisory services, professional fees, documentation services, retainerships, or any other services availed through our website or digital platforms are strictly non-refundable unless expressly stated otherwise in writing.
Users and clients are advised to carefully review and understand the nature, scope, eligibility, and applicability of the services before making any payment or engaging our services.
No refund, cancellation, or reimbursement shall be provided under the following circumstances:
- Change of mind after payment;
- Determination of ineligibility after availing or requesting services;
- Delay caused by incomplete information or documentation provided by the client;
- Dissatisfaction arising from circumstances beyond the reasonable control of Ruia Associates;
- Failure to utilize or proceed with the requested legal or professional service after payment.
Ruia Associates reserves the right to refuse refund requests once professional work, consultation, drafting, legal research, advisory services, or documentation processes have commenced.
Any payments processed through third-party payment gateways or financial service providers shall also remain subject to the terms and conditions of such providers. Ruia Associates shall not be responsible for transaction failures, payment delays, banking errors, or technical issues occurring through external payment platforms.
By proceeding with payment through our website or digital services, users acknowledge and accept this Refund Policy in full.
This Refund Policy shall be governed by and construed in accordance with the applicable laws of India. Any disputes arising in relation to this policy shall be subject to the jurisdiction of the competent courts.